Andy's Frozen Custard

Really hate leaving 1 star reviews but after getting home with our order today I regret even going there in the first place. The guy running the drive thru was obviously new, so I understand mistakes happen when you’re learning but it was just one after another and now I’m left with a huge mess in my brand new car. I order at the window & I couldn’t remember the name of one of the ones we wanted (since there’s no menu at the window you order at). So I tell him it was whatever the chocolate concrete one was on the menu & he had no clue what I was talking about. I guessed about 5 different names and finally got to “triple chocolate” and he finally found it to ring it up. He didn’t asked me about my rewards number so I was trying to pull it up and didn’t really know how. So I start giving him

Delicious but very pricey. The only negative comment I have is the price is never the same. The quality is top notch though. Made fresh many times a day...but definitely pricey. So much better than Ice cream.

Had a very poor experience here this evening, Saturday, November 29, 2025 at roughly 5:30pm. To begin, they had part of the parking lot blocked off, so when you entered from the roadway you had to loop around the entire restaurant, which caused a fender bender for two other patrons. Once I was in the drive-thru it took approximately 30 minutes to even approach the order window although there were only approximately 5 cars ahead of me. What’s more, you’re basically trapped in the drive-thru once you enter so you can’t even leave if you want until you get to a certain point due to barriers. Once a couple of cars were past these barriers they pulled out of line (great for business!) because the wait was incredibly and unnecessarily long. As I approached the window, having waited already for

Really nice place, really busy. They need to add tables for people to sit. They had a few benches, but people with their families had to stand up. But the ice cream was amazing!

The biscoff cookie butter concrete is the greatest thing I’ve ever tasted please keep it forever it’s so good. I just finished the pint I got the other day and I already want like 6 more. Best flavor. Also the employees have been very kind both times I’ve been here :)