American Energy Restaurant Equipment

Alex from American Energy Restaurant Equipment was excellent with us. His customer service was amazing. He was always on top of everything, giving us phone calls and text messages with any updates. He is very knowledgeable, and even came to take a look at our bakery in person to give us suggestions as this is the first time we are opening a store front. He never pushed us to buy anything we didn't need and was really patience with finding equipment we really liked. We will definitely be returning customers.

Great customer service, amazing mentor for new arrivals in business. They walk me through every step. Teach me what I need and what I do not need. Unlike other businesses, no push to sell you things not needed. Alex work with me for months teach me about equipment and went out of his way and drive to my location to look it first hand. I seriously recommend this place for their honesty and care for their clients.

Working with the team at American Energy has been an amazing experience. They have been our supplier for 5 restaurant build outs and have been seamless each time. Over he course of 8 plus years they have been a consistent and reliable source. I highly recommend them in your equipment/design/buildout needs!

Our restaurant was in a crisis and needed emergency service on a few of our refrigerators. I called American Energy Restaurant Equipment MULTIPLE TIMES in an effort to get in touch with their dispatcher (for the record, I called during their regular hours of operation). Each time I called, I was forwarded to a voicemail box that was full. Eventually, I was able to get a hold of a lady in their main office (who was very kind). She was also unable to get a hold of their dispatchers. Needless to stay, we were able to get excellent service from another business. Very unimpressed with American Energy Restaurant Equipment. Would NOT recommend.

Not a good place to shop. For years, I have purchased equipment from American Energy, both new and used, but lately, it is impossible to get a human being on the phone. I had money burning a hole in my pocket for a walk-in refrigerator/freezer combo and I ended up buying from someone else. It is not likely that I will be coming back to these guys because their customer service sucks.