Advanced Coffee Tech Service

My eleven year old Rocket quit working. Thought about replacing it but decided to get it repaired. Advance did the repairs which turn out to be multiple things replaced. They even delivered it back to my house in Charlottesville, set it up and tested it to make sure all was well. The cost was about 1/4 of what a new machine would cost. Highly recommend.

We are so incredibly impressed with their level of service and responsiveness. The tech was extremely knowledgeable in repairing our La Marzocco machine and even suggested a few small items that could help with our espresso journey. Both my partner and I really enjoyed seeing the machine being taken apart and the kindness of the tech to explain some of the parts. Looking forward to working with them again in the future!

This was the only place I could find that would be able to provide me a portafilter last minute and they were fantastic. I accidentally went to their old address and couldn’t make it to the new one before closing, but the owner offered to stick around for 20 minutes to make sure I was able to get the item I had them holding. I wouldn’t ever expect that out of any business, but it was such a nice act and whatever coffee supplies I need, I’m definitely calling them up first.

Repaired my espresso maker.