Zip's Hamburgers & Fish

Zips is a classic! Great menu that has survived the years! Good quality bun. The Salad Burger should have been salted but was delicious. Tots very slightly undercooked. Tartar sauce seemed a bit salty but still good. Drive thru was pretty fast. I will come again.

I just ate at Zips on Fowler in Richland off of Columbia Blvd. I ordered a hamburger and asked them to please add mayo. When I unwrapped my burger, it had so much mayo that it was running off the bun. I had to literally wipe the bun and the meat three times to soak up the excess. I still couldn't eat it. Before we left, I took it back to the counter and told the young lady what had happened and showed her the napkins. She smiled and I said as I was walking out the door "I will never eat at the Zips again". Given her professional attitude, I am sure she won't lose sleep over it. Do managers know how to train their staff anymore or is the staff just allowed to get away with rudeness, lack of respect and not doing their jobs?

I got a blue cheese burger small fries and small drink. It was $19.08. the fries were disgustingly undercooked. The burger had a thick smear of blue cheese on half of it and none on the other half. This place is a joke, you can literally go to a quality Mexican seafood restaurant and order a shrimp dish for the same price.

This zips is terrible. They have kids sized cones and they are so narrow that they literally cant hold any icecream both cones toppled over withing 10 seconds of being in the car. It was clearly all over me in the car and I asked for a spoon and napkins and the guy in the drive through waited to go get the 2 milk shakes, then a spoon, then the recipt, and then the napkins. Last thing we got was the second kids cone and we didn't even make it out of the drive though before it broke in half. I walked back inside for more napkins and another spoon so my daughter could eat it out of an empty water cup I had. Finally we start to eat the cones/ piles of icecream and they are terrible. We eat the swirl cone from the richland zips at least once a week. They are so good there. I have no idea how yo

Over 50 year old Eastern Washington burger chain. Loads of burger/sandwich options, great fried sides selection, and seafood. I can’t speak to consistency but our order was great! Big portions and as another reviewer said, “this place is the older great grandfather of a Jack in the box and Five Guys”.