Ziggi's Coffee

Horrible service the lady at the window gives. I got there 10 minutes after placing my order online and my order wasn’t ready. I had to wait 15 minutes outside. I saw how she slammed the windows at some guy in the drive thru while he was still talking, I asked for extra ice in my drink and didn’t get that. Also my drink didn’t taste like anything after asking for extra toppings and flavor on it.

I've been coming to this location for about 2-3 years now. About 1 to 3x a week. And now it seems like everything has changed. My kid loved the Frozen Campfire Coco and it doesn't taste like chocolate milk anymore. Not sure if they changed their recipe or ingredients. But we can tell the diference. When we would order our drinks we were always asked if whe whanted the add-ons. And now they don't offer it anymore. Now we need to be specific with what we whant in our drinks. We asked for cream and we got whipped cream. And this is the second time it happens. Now we are changing where we get ziggis or a different coffee shop.

I usually go to this location, and my kids really like the campfire cocoa and unicorn punch. But the drinks haven't been as good as they usually are the last couple of times I've been. The campfire cocoa doesn't taste like chocolate anymore, which is a shame, because it used to be our favorite. And the employees don't ask you anymore about adding any extra ingredients. I'm not sure if it's because they've changed their policies or if they've just stopped caring.

Cool coffee shop!! Outside seating and a drive-up window. Had the iced Carmel macchiato,pretty good. Even had the little chocolate covered coffee beans. Great customer service.

Had to put it as 2 stars because its usually good but twice now the drive through took about 20 minutes when there was only four cars. Both times they told me that their machine was down so we didnt even get anything. If their system is down they need to not waste our time.