Zaxby's Chicken Fingers & Buffalo Wings

They are always out of something. Last time I visited they didn’t have chicken wings and now tonight they don’t have ranch dip. That was fine though, I didn’t mind. After the 30 minute wait I had in the drive through (there were only two cars ahead of me), finally got my food and the order was wrong so I had to go inside and wait an additional 15 minutes before someone even acknowledged me. Just sad. The owner of this establishment should be ashamed.

Employee: Edith L. Drive Thru Date: Nov 2025 Food was good. Service was okay, gave us everything we had asked for. Also they do 10% discount (for armed forces)

Horrible Service. Manager doesn't care. Staff/Cooks don't want to work. Was there on Aug 3. For a 20 piece tender, I had to wait 38+ min. People were asking for refunds and leaving for excessive wait times. Cooks were laughing and joking in the back. They just weren't working and frying chicken or even trying to be efficient. There must have been at least 7-8 workers and the manager working yet the trash overflowing, no ice, bad service. Customers were complaining, asking for refunds, and everyone was getting fustrated.

Philly chicken sub there new item was very impressive. Chicken was moist, and tender onion peppers were grilled to perfection. Fries were crisp and piping hot Bun tasted as it was an oven baked bread.

This is the worst Zaxbys that I have been through they barely had any drinks available. My toast wasn’t toasted . My chicken could have been more crispy. It took a while for the staff to notice that o wanted to place an order and lastly the bathroom was dirty.