Zaxby's Chicken Fingers & Buffalo Wings

I placed an online order to be picked up through the drive-through, which my husband went to get. Once he got home, we realized he had been given the completely wrong order. I'd usually let it go, but this is my third time being a patron and every visit I've received the wrong order. I tried to call the restaurant, but the phone line does not work. I had to drive back to get the issue fixed. When I arrived, I saw my order was placed at the DoorDash pickup area. I returned the incorrect food and asked to speak to the manager. I explained the issue and that this was a reoccurring problem I've had at this location. Instead of even offering me an apology, she attempted to blame my husband for the mistake, stating that she read the order back to him and he said, "Mhm." I was so shocked I didn't

Been here three times, 2/3 visits went extremely well. My last visit didn’t live up to the previous expectations. I ordered 6 chicken fingers and ordered all fries and extra fries, I only received 4 fingers and fries that only fills up that small section in the corner and only there. The other corner section was occupied by a zax sauce. I paid around 15-16 dollars and was extremely disappointed.

Great stuff good food

We wanted to try something different so we decided on Zaxbys, the chicken wings and fingers were soggy and not fresh,the quesadilla was ok,the fries were soggy I couldn’t even eat a bite of one, the coleslaw tasted like plastic.. Definitely do not recommend at this time... We’re also now sick from eating here..🤮

The employees were very friendly and always smiling and make me me feel welcome and the food was fresh.