Zaxby's Chicken Fingers & Buffalo Wings

The restaurant is kept very clean, and the staff was friendly and courteous. Food came out very fast, even though they had a line. They worked hard and moved fast. The salad was delicious, I also really enjoyed the new shrimp! Chicken strips were flavorful and so juicy! Loved the hot honey mustard dip. They fries could be a little more crispy! None of us were fans of the fried pickles or the egg rolls. They have the good crunchy ice😍

I wish I could give it an even lower score. From the moment you order from the moment you receive your food it's absolutely terrible service. The girl working in the little ordering room they have was disconnected completely to offer any assistance. Waiting in line for 20+ minutes for one meal. Was asked to pull forward, okay cool. Asked how much longer it would be in the nicest way possible, she just keeps saying okay, okay pull forward. Over and over. Why do you have people employed who are treating people this way?

The drive thru makes no sense. They have a booth setup now that someone is sitting in to take your order but the menu is on the other side of the building. At least move the menu! Whoever made that decision was not using common sense. On a positive note, the employees are pretty nice and fast.

Usually I have no issues with this location but I ordered a salad today via DoorDash and the quality was seriously lacking. Lots of wilted, brown lettuce and noticed after almost done with one piece of toast, that it had a white powder on the crust (the other piece of bread did not have this). Quality control is clearly lacking and I don’t particularly enjoy having to inspect every bite I take, but here we are.

Mobile app is great for ordering and drive thru. Don't like the little shack in the drive thru. Nit sure if they have an issue with the regular order board, but it doesn't show you the entire menu and wants you to view it by QR code. Don't like that