Zaxby's Chicken Fingers & Buffalo Wings

Placed a order of loaded fries and this is what i received? Then i go inside to ask if they could fix it and they put ice cold cheese on it ridiculous. Will not be returning

Terrible service stood and waited 20 minutes for food while 3 workers/kids stood around and talked. Finally asked when we would get out food and black girl w head phone which had just refreshed her personal sweet tea said, “you got 4 more in front of you. “. Asked for refund and guy came out and completed same and said “enjoy as he handed me a refund slip”. While waiting on refund, woman that was the 4th order in front of us said she had been waiting a while also. Without doubt the worst zaxbys I’ve been to. Must only be 1 cook.

I pulled through the drive-through one evening for to take already about four minutes for them to take my order. Once I pull around to the window and pay for my order, I received the drinks and they asked me to pull up so I can get off their timer. I pulled up and waited 25 minutes. When my food didn’t come, I walked back in and demanded a refund. Here comes the coworker from out side now walking back in with my food. Horrible service, and on top of that the chicken wings were undercooked and the french fries were undercooked like hell.

Food was good, but the employees all looked mad and depressed like they didnt want to deal with us. And that made the atmosphere feel off.

1/20/2026 11:24AM// the oil tastes old, needs to be cleaned or changed. You can smell the bad oil on driving up to this location