Wingstop

Honestly this location don't warrant a star at all! First of all I ordered online on New year eve! My order was very wrong but they didn't fail in charging my card $45.14 for 30 wings and delivered 16 with corn quarters that I didn't ask for but the most disrespectful part about my experience was the person on the phone, identified herself as the manager actually told me that I could only receive a refund to correct their error was that I bring the food back the next day as they were closing early on New Year's eve! That woman failed Wingstop tremendously with her lack of professionalism. It appears that the employees screw orders purposely to eat the return food!!! Do better WINGSTOP APOLLO BEACH store! You're the worse...

Food was perfectly made! It was hot and fresh everyone was very friendly and professional. This is the best Wingstop I’ve been to in a long time. Thank you Shalene for your amazing service and hospitality. And thank you to all the team! Great job highly recommend

We placed an UberEats order that arrived old, cold and very overcooked. We took it back to the store to have them remake it. It was extremely busy, and they had 6-7 people working--2 were working the front. The light-skinned, African American, young woman with the long braids asked to try our food to test them, which I thought was strange. She didn't act like she was actually "testing" them but moreso making a meal of it. She ate a wing and chicken tender, licked her fingers and then the other African American young woman with red short hair pulled into a poofy pony tail came up to see our food and took it back to get it remade after agreeing the food was overcooked. My husband noticed they didn't trash our food and the 2 girls I just described working the front continued to eat off

I don’t understand the whole we don’t take orders over the phone past a certain time. I’d much rather not interact with anyone there and I PREFER to order online but if your system is working idk what you expect. I can’t imagine who ever owns this place is happy with there being no format to place an order and no accommodation if systems are not working probably. Really shouldn’t be an issue to call and place an order like any traditional restaurant. And when we finally got them to make the accommodation it was with attitude “well if it’s going to be a big deal then I’ll take the order”. Girl , if you don’t want to do your job don’t work here. Taking orders a pretty generic part of your job. I’ll update my review once I get my food to see if my food paid for their frustration over doing

I ordered online prior to showing up. The girl kept telling me my order wasn’t ready yet for 10 mins. Finally, she asked my name again and said they didn’t have my order at all. I showed her my confirmation and said “I’ll have them make it right now.” Got home and I got the wrong meal. Paid extra for traditional wings and got nasty boneless. I don’t even like them. Shame.