Wings Etc.

My family and I are frequent customers at this establishment, but I can assure you after tonight- we will never be back. For starters, we were here for over 3 hours. We only saw our waitress twice during this 3 hour waiting period. We asked to speak to the manager, and the manager is absolutely the rudest individual I have ever met in my ENTIRE life. She came to our table and proceeded to tell us everything we “did not” order, and then returned to the table and then told us our waitress failed to key it into the system. We FINALLY got all of our food, and then proceeded to wait an additional 45 minutes for someone to come back around to get checks. When we asked the manager if she was going to discount these checks for the 3 hr wait, and all of the mishaps, she said “absolutely not.” This

it’s very rare i care enough to give a bad review let alone on google but experience and service was not okay at all. My fiancé and i walked and got seated decently quick, place seemed busy but not bad for a saturday night. Waitress took our drink orders came back 5min later with them and asked if we needed a minute and which we did so we said yes. waitress proceeded to wait 20 min to come back to the table and take our orders, she said she was busy and was working both sides of the restaurant, so i can halfway understand having restaurant/fastfood experience myself but we noticed her behind the bar talking a good bit and also helping herself to a fair bit of drinks herself. food came out, decently quick and i just ordered a basic order of 15bbq wings, which were not sauced properly whatso

Yesterday around 4 o clock in the afternoon I came to Wings Etc. in madisonville. When we first arrived they were significantly short staffed out on the floor and who I assume is the manager was the one having to take orders and work the bar. As soon as the other server came in, whose name on the receipt was Allyssa J, she immediately took initiative and did the best she could to help out and take over the tables. We made sure to leave her a good tip, considering the effort we saw her put in as soon as she arrived. We will be coming back!

my husband and I went here to get some food and they were busy so I was trying to be understanding abt the wait times but it took them about 10 minutes to seat us then 25 before our waitress actually took our order when we did finally get our food my husbands wings were messed up and our fries were extremely shorted again I tried to side with the waitress it’s not her fault the kitchen made a mistake but through the rest of our time eating she was extremely inconsistent and it took 15 minutes to get a to go box then 10 before we got our check on top of that she was drinking at the bar which we saw multiple times while we sat patiently waiting which really sucked bc I kept telling my husband he was overreacting so it really stinks that he was right I’ve worked in waitressing before and Ik i

I LOVE the hot honey garlic sauce on boneless wings. The fried mushrooms and pickles are great appetizers. The fountain drinks here are also good (it’s funny to mention that, but some places drinks don’t taste the best). Nice waitresses and staff.