White Castle

We hadn’t been to White Castle in a while, but this visit was disappointing. The fries, fish, and clams were all overfried, likely from old oil. The atmosphere felt off as well—a couple of homeless individuals were inside, and one even used their own bottle to refill at the drink fountain. Despite past reviews, management hasn’t addressed these concerns. It’s such a great location—they’re really wasting it.

If I could put negative 0 I would. OMG!! My boyfriend and I came here for a quick snack at 8:30pm. We ordered our food and proceeded to wait 15 minutes for it to come!! My boyfriend went up to the counter after about 5 minutes to ask where the food was and how much longer it was going to take. The girl behind the counter turned her back and proceeded to ignore him while making french fries instead of getting orders together. I heard the manager say people at the drive thru were also waiting at least 11 minutes for their food. We only ordered a #13 meal and 3 egg & cheese sliders. I don’t expect perfection at White Castle but waiting over 15 minutes for our small order is disgraceful! I tried to talk to the manager and she dismissed me.. Do not come to this location!

So hopefully this was an off night but after this experience, I would advise you to check your bag thoroughly before you drive away ... I purchased through the drive through so I can take accountability for not checking the bag prior to driving off so when I got home I realized that they did not provide any condiments... none! Not one! Not 1 ketchup not 1 salt packet not 1 honey mustard nothing! And just so you know I ordered- several orders of fries, chicken rings, fish nibblers, among other things like the burgers 😞 they were super dry themselves and looked sloppily made/arranged. Even the chicken rings looked deformed and strange. It was such a disappointment.

Working from home today with the baby and couldn't get to White Castle, but the crave continued to grow stronger and stronger so I grub hubbed lunch from White Castle praying the offer wouldn't be messed up and boy upon delivery and boy oh boy was I pleasantly surprised. So this Review is for EVERYONE who thinks about offering white castle from this location when they can't get to it and is on the fence, you will not be disappointed, they put great measures in place to get you your food quick, warm, and order to specification. Lunch today included 4 cheese sliders, medium fries, (2) 1921 american cheese sliders, fish slider with cheese and a large coke. My order (drink included) came SEALED in a trademark white castle delivery bag to assure me that my food was not tampered with after it l

I am extremely disrespected by my recent experience at this White Castle location. I’ve been coming here for years and have never had an issue getting marinara sauce—until now. This morning, I asked for marinara sauce and was told by the employee that I could only get one if I purchased mozzarella sticks. I offered to pay for the sauce by itself, but was told there was no way to do that. The employee then called over the manager, who simply repeated the same thing — that I could only get sauce by buying mozzarella sticks. This felt unnecessarily rigid and disrespectful. If that’s the policy, there absolutely needs to be a way to purchase a sauce on its own at the register. A simple button or option in the system would solve this issue and prevent frustrating situations like this. All I