Whataburger

10:15 pm 12/30/25 I had a very disappointing drive-through experience at this Whataburger. I sat at the ordering speaker for at least two minutes before anyone came on to greet , I started to think yall were closed. The female employee taking orders was extremely difficult to understand, communicated poorly through the speaker, and came across as unintelligible, disrespectful and disengaged. This young woman said that I could not get the option I wanted without onions and encouraged me to go with a different selection. She failed to provide the total for my order or clear direction on which window to pull up to, which made the interaction frustrating and unprofessional. On a positive note, the young gentleman at the second window who handled payment and handed us our food was courteous,

I understand that the service industry can be demanding, but professionalism is still part of the job. On February 23rd at 2:20 in the morning, I went through the drive-thru and placed a very simple order: a #20 Bacon & Potato with grilled onions and jalapeños, a large Dr Pepper, and a sausage on a bun with no egg, add mayo. I was polite, knew exactly what I wanted, and did not create any issues. The employee working the drive-thru made rude comments about my presence because a delivery truck was there dropping off supplies for the week. He stated that “the only time this customer ever wants to come through is when there’s a truck.” For clarity — customers can absolutely hear what is being said inside the drive-thru, even when the window is closed. Even after I politely requested condiment

Update: This location has either changed staff or managers because it is very good now! Best taquitos I’ve had at any Whataburger! Seriously good! Great service too 👍 Worst experience I’ve ever had a drive-through. Today is 10-24- 2025. It is 1:20 AM. The person who was at the drive-through was a man and he was nice and then out of nowhere….Some woman interrupted and was extremely rude with an attitude that they will “get to me in a minute!” as I was completing my sentence for a breakfast taquito. I think the person in front was confused by me or something… that was extremely weird and extremely rude !! For NO REASON. 🤷‍♂️ Whoever is on duty at this time needs re-evaluate their happiness or sadness 🤷‍♂️ I will not be back!! That was the WEIRDEST most insulted I’ve ever felt, especiall

Very slow drive through. Not friendly either. I get to work with my food and the gravy is basically all just grease. Can’t eat it. Disgusting. Biscuit was ok but dry because I had nothing to put on it.

Bro I seriously can’t make this up, literally in no way, shape, or form did I get my basic combo order correct through the drive thru. Literally a #1 combo with no tomato’s, and I get THIS 💀 The cashier who rang up the order is named on the receipt, and they were extremely rush-ful with the ordering process & was talking way too fast trying to cut off what I was wanting to say to edit the order & kept trying to end the order because it seems like he just doesn’t want to do any more work than he has to & a previous time I’ve encountered them, it was the same situation, but I didn't think much of it & kept on with my day. But you really can’t be serious with how horrible of a choice it is to put someone like that to interact with customers consistently & expect to have customers expressing