Whataburger

I literally order the picture on the menu. A number 1, no additions, no deletions. Not only that, it was an app order, literally spelled out in black and white. The tag on the bag literally said 1 -WB. When I got home and opened the bag, did I have a number 1? Nope. I had a single patty, grilled onions, sweet and spicy sauce. Nothing remotely close to the number 1. I appreciate fast food, but does it have to be so fast that you can't even get the absolute original menu item correct. And the price... when you're picking up food through a windiw for more than the price at a sit down restaurant... c'mon, give me some effort. They were not understaffed and they were not too busy. I saw plenty of employees and the line was not wrapped around the corner. I'm not sure what the excuse was this tim

As a door dasher I would like to thank everyone at whataburger in Palestine tx. They get our food quickly, always nice and kind🤩and they always offer a free drink. They know we help them make money too. Best restaurant in town as far as door dash.((Once at Taco Bell I asked if I could put a little soda in my own cup to take my PM meds and the big, chubby, black manager acted like I was asking him to donate his kidney,!!! Thanx whataburger!

Amazing burgers. Ordered them through the app. Doing so means you have to physically tell the staff that you're here so they know to start your order. Keep that in mind. Other than that, it gives you great options to customize your burger and is much easier for ordering. Definitely prefer app ordering, much simpler than trying to explain what you want on the burger and left off. Service is great here. Absolutely no complaints.

So I ordered the crispy chicken sandwich combo with fries and a drink. I pull up to the window. The employee does not confirm my order. She just hands it to me. I asked her if I could have some spicy ketchup for the fries. She says yeah it’s in the bag. I say OK thank you and I open the bag and I don’t see any ketchup for fries. So then I see a young gentleman walking by and I asked him if I could have some and he says he will go get it. Then she shouts really loud was there no ketchup in the bag? I said no ketchup in the bag and also no napkins. She was like oh my gosh I can’t believe it. Then I look at my chicken sandwich and I see that it’s grilled. I had ordered a crispy one. I also notice that they put my sauce on the side in a little container to go, but they didn’t put a plastic ute

This is the second time I've had a run-in with this particular manager (Tiffany), my wife has done a mobile twice and my sandwich has been made incorrectly both times. And both times I have been given an unreasonable amount of attitude over having to throw away food which was made wrong. If you see her, find somewhere else to eat, cuz it ain't gonna be worth it.