Whataburger

Order 180056946, Owens cross roads, 8:48AM First time trying Whataburger and it was disappointing mostly from a customer service perspective on 12/21/25 for breakfast. We ordered via mobile and used drive thru. We had to park and wait for food which is fine. We received food and drove home. We noticed that 2 biscuit sandwiches didn’t have any cheese. I called the store and surprisingly Andrew, shift supervisor, answered and I explained what was a minor issue. His comments were cheese was only about $.20 and he could refund that or I could come in and he could give me cheese… who would drive all the way back for slices of cheese, seriously? So I suggested that it doesn’t make sense to drive back for cheese and requested a replacement instead and he agreed. We show up for 2nd time with the

Andrew was very helpful as I tried to navigate the app. So glad I came in and spoke to him rather than just a drive thru. Clean store, friendly staff, order was fast and accurate.

My brother and I stopped for a burger after a Cannibal Corpse show, imagine that. Cannibal and a burger. Nevermind. Whataburger was the only place open after leaving Huntsville Alabama. The whole experience left me thinking we were up in Canada. A lot of highway and not many places to eat. Okay the real stuff. Help yourself to a kiss to order. Find your seat then sit and wait. Photos of my food.

New Whataburger location is great and Andrew is awesome but he could use a little help at night. He's running the place great but they are short staffed and I'm sure it's stressful, but he really makes sure his customers are taken care of. And the food is perfect!

Today I stopped by Whataburger because that was my daughter request for her birthday lunch. I briefly mentioned I was happy they served lunch all day because it’s hard to get lunch for kids who eat lunch so early in the school day. When the manager brought our food out he told me he overheard it was my daughter’s birthday and added in some swag for her! Such a small gesture made my daughter’s lunch even more special! She loved it! And the food was great! This location has the nicest staff!