Whataburger

Long review alert. I went today for a makeup visit, the night before my food was not right. Well guess what the next night, it was the exact same which means "Houston we have a problem". Although the manager Sam was very courteous and helpful, the quality of food is still not to standard operating procedure. I have been a customer at this location for 6 years, so I know what good taste like. Ordered 2 Burgers plain all the way. I got a soggy, lettuce withered sandwich. Also got onion rings( half cooked). The only highlight was the strawberry shake, so I will have to get my burgers from In/out and my shakes from here. Please review the playbook for operating a whataburger, don't allow and short cuts and be what you are supposed to be. "What a burger"

This location is extremely slow. I waited almost an hour to receive my food. I waited a good 15 mins at the window, before I was asked to pull up and and another 20 mins or more after. My food was hot but the chicken on my honey chicken biscuits looks so old. Everything should've been fresh.

I'm 99% vegetarian and WHATABURGER is one of my exceptions. No mustard, yes mayo. They are SO tasty. Maybe it's because they pile on the lettuce, tomatoes, and onions. I❤️ WHATABURGER!!! (I've been to this particular one a few times)

I ordered a meal with a milkshake. They brought the food and tried to tell me I could come back another day for my milkshake. When I asked why, they said they had just put the mix in and that it might be a while. I said that's fine. Not two minutes later, another worker came over with my shake. Crazy

I haven’t visited this location in a year and now I remember why. They are slow and have no desire to work. You applied for the job and agreed to the terms of employment. We waited 30 minutes for FAST FOOD. The guy in the restaurant didn’t even get that chance. He stood there for 15 minutes waiting to even be acknowledged. He finally gave up and left. Who in the heck is nightime management?? The restaurant was also dirty. Is there no pride in doing a good job? This is why I’d visit any other location but this one. Spent $30 for poor service and overly salted fries. If we weren’t in a rush—this location wouldn’t have gotten a dime from me. Do better or get a new job.