Whataburger

The drive thru is becoming slower and slower. 1 car ordering in front of me. Took 10 minutes between getting in line and making my order. It took over 15 more minutes to actually pay and get my food. The food is fine but like all others has gotten smaller since they opened as well.

This Whataburger location is noticeably cleaner, and the atmosphere feels completely different compared to about a year ago. I bring my cleaning crew here for lunch from time to time, and we’ve all noticed the positive change. The new staff is friendly, attentive, and does a great job keeping the place welcoming. Definitely a big improvement—keep up the great work!

Every time I go to this whataburger. I never get a full carton of fries. It doesn’t matter what size I order! And all the fast food restaurants are skimping on the beef.

Service is normally really slow here. I get that lunchtime is busy, but they should also be staffed for the lunch rush. Last time I ordered via the Whataburger app and, said I would be there between 11:55a-12:05p. After arriving at 12:02p and checking in to spot #2 (directly in front of the store)....I waited. and waited....and then waited some more. Finally at 12:15 I went inside, to find my cold hamburger and fries and partially melted milkshake waiting on the shelf. The employee at the front counter stammered and blamed the back-of-house staff for clearing the status of my order, or something like that. I think I'll try another restaurant next time for lunch.

Had 1 person on register, waited 15 minutes to order because they had a long line, was in there more than an hour on a togo order because they lost my ticket, and I only knew that because when I stood up to check on the order the girl that took my order says its not ready after about 30 minutes of waiting. I sit back down and 2 minutes later she asks for my receipt because she thinks the kitchen lost my ticket. At this point they had slowed down but still took 5+ minutes to make my order, and the lady i assume was running the shift comes over with my food, half apologizes and leaves, not offering condiments as is their normal routine. I quickly check the food because the bag was small, all the fries had fallen in the bag since it was hastily made. When i made my way back to the car i real