Whataburger

Have been to this location a few times, various times and crews, and is usually good. Polite, even when busy, and is clean inside. Lately, though, make sure you check your order. They're accurate with charging you but have been constantly failing to pack the full order regardless of the obvious ticket attached to the bag. What does get received has been accurately made to order so far but drive-thru beware...

By far the nicest employees management great service all around for this Whataburger the only place in this area not only as a customer but as a door Dasher they give us an offer us a free complimentary drink which goes far when we're not making any money and it's hot it's just a nice thing to do great efficiently manners they have thank you Whataburger for your kindness

Today wasn't a good day here. Besides the long wait, the older woman at the counter was extremely agitated; she was even shouting, perhaps because everything was moving so slowly, but it wasn't pleasant to have her raise her voice at me too. Other than that, all the other employees were very friendly.

Tried to use coupon in the APP for a free chicken sandwich when you purchase a fry and a drink. Bought the fry and drink and tapped to redeem the coupon. They charged me for 2 fries and 2 drinks with my free chicken sandwich. I tried to explain what the issue was when I went to go pick up the order. The manager jaylen said she couldn't do anything about it and gave me the number for APP support. I asked her if she could just issue a refund a refund for 1 fry and 1 drink at the store and for some reason - she couldn't do that🤷‍♀️ 👉 even though I was sure to let her know that I picked up no food from the order. Called the number and explained what happened. The rep said that she would put in to cancel the transaction with upper managers. She couldn't tell me when I should expect a refund. 👉

Ordered in the late afternoon. Order was canceled by Whataburger in the evening because they had not planned on a late parade. Won't waste my time with a company who completely disrespects their customers. They are a generic burger company putting on airs.