Whataburger

The service and accuracy of the orders is abysmal at this location. I understand they've been opened for less than a month but with several other locations in the area they should have it together. We got our food before the person sitting next to us who had been there quite a while because they forgot her order. My husband asked for no mayo on his chicken sandwich but it came with it anyway. I asked for mayo on my burger but was not given any. When I asked for some on the side I was told they don't even have mayo which of course was a lie. The fries were way too salty and soggy.

I’ve had better continental breakfasts. I used to be a big fan of Whataburger, but in the past 10-20 years sadly their quality has gone downhill. I never thought they would serve powdered eggs… but here we are. I doubt my family will bother trying breakfast here again. It’s just so meh and overpriced.

I've been to this location three times now, and unfortunately I've yet to have a positive experience. First time was opening week, and it took 45-60min to get our order. I gave them a pass this time. The second time, they forgot to give us a number, and their receipt printer was not working. After about 30 minutes of not receiving food, I asked for an update, and they asked for my number and receipt, of which I had neither. They had to ask the manager to go through the order history to find our order and put it together. There was no attempt made to offer us anything for our troubles. The third time, I went through the drive through, and they gave me the wrong order. We had to call, return to the restaurant, and return the order while they remade our original order. Again, there was no

I try my best not to share negative reviews. I reached out to this establishment about an order. Ordered a special order. Repeated the order to the speaker about five to six times. Waited about 30m for food when there was no one in the dining room and two cars in front of us. The order was correct on the screen, on the two separate foot long stickers for two combos and an order of wings. Checked the order before driving home. It was incorrect. I've worked in food service for a decade or so and I was disappointed that it was incorrect but nothing to get mad about. The only thing that can drive me crazy is when the same person who took my order asks me to repeat what is needed for a remake. I repeated myself a few times to them. I told them "in case you have issues recalling, don't forget th

I first discovered Whataburger when the location on Metcalf in Overland Park opened and it became a rare treat I only got to enjoy when I was in that area. Imagine my surprise when the mystery building 5 minutes from my driveway finally revealed itself to be a new Whataburger! I've been a few times both inside and through the drive-thru and this location doesn't disappoint. Today I drove thru and tried the new Buffalo Ranch Chicken Strip Sandwich which was delicious. Service was fast and friendly! Will be back to try more of the menu for sure. The fries and spicy ketchup are the best!