Whataburger

Went to this location on 2/28 at 10:45 pm and I’m very disappointed not only in the lack of care but in the lack of customer service from the “manager” on duty. Ordered dinner for my family and we get everything home. Everyone’s drinks are either wrong or just disgusting. No comment on that from the manager no suggestion to make it right. We’re missing an entire entree to a meal and one of my kids burgers is made completely wrong after hearing the drive thru worker double check with kitchen to make sure it’s made right. I get back up to the store to get the food I’m missing and this manger expected me to take the burger that my very upset child was attempting to eat and drink it back to her to show here she didn’t make it right before she would make me another one. So she could replace the

Drove through the drive thru at 1120pm and the driver pulled to the outside lane. The rude person on the speaker said move to the side lane if you want to order that lane is broken. The driver nicely said it would be helpful if yall put put up a cone or sign if it's broken. The person on the speaker then said we'll you can go somewhere else and else and order. We definitely decided to go somewhere else and as we were driving by the other speaker she was still repeating over and over....you can go somewhere else! I'm sure we will not be ordering food there anymore!

they gave me cold “large” fries. The fries were in fact not even a large. Then they messed up my order.

I have to brag on my experience at the Carthage Whataburger today! I had placed a small to-go order with a special instruction. Not only did the staff give me exactly what I ordered, but they went over and beyond! I am a very happy customer. Thank you to great management and a friendly, excellent team!

Good, solid Whataburger. We stopped for breakfast and the food was hot & tasty. Employees were great too. Thanks!