Whataburger

This is the first location I did not rate 5 stars. The food was taking a long time to come out. I checked with the counter and she said they were still working on our order. Another 10-15 minutes passed and I went up again. This time they found our tray of food sitting on a counter in the back. Our food was cold and we had onions on one burger, that should not have had onions. The tables, floor and restrooms were dirty.

Great staff!!! We had a large group after a game. They took our orders (from an excited group of teenagers) efficiently and quickly with smiles on their faces. The orders were correct and the food came out quickly. They congratulated the boys and even helped celebrate one of their birthdays. Great experience!

I had a very frustrating experience at this Whataburger location. The cashier kept asking my young son what we wanted to order instead of communicating with me. I repeatedly tried to show the cashier my phone to explain our order through text, but he ignored me and continued focusing on my son. I did not like this at all. My son is a child and should not be obligated to speak for me. It is my responsibility as the parent to communicate with employees. Instead of respecting that, the cashier even involved two more employees to continue questioning my son. This was extremely frustrating and made me feel disrespected, especially because I am deaf. I had a clear and accessible way to communicate using my phone, but the employees did not seem to care or make any effort to read my messages. This

I usually don’t write reviews, but I really wanted to take a moment to shout out Madison, Bacon, Daniel, Bryan, and Yolanda for working during this winter storm. Every single one of them was absolutely amazing so patient, kind, and welcoming. I truly hope they see this review and know how appreciated they are as individuals. I wish them nothing but the best and hope they stay warm and receive everything they deserve in life. This is the kind of southern hospitality we all need and deserve, and when you visit this location, walk in with a smile knowing you’re about to receive great service and good food. Stay happy, healthy, and warm everyone!!😊🤞🏼

Arriving at a busy dine in with 40 people deep, we were warmly welcomed and attended instantly by the manager. We ordered our meals and within five minutes I received my meal. The hard work from the BOH and great leadership from the manager left me speechless. A very friendly environment