Wetzel's Pretzels

I order the same wetzel in the entrance where donkin donuts are, and was excellent, but this store close to Burlington everthing is bad bad service food was cold with no sugar... need to hire better person

ordered a cheesy wetzel dog and the dough was raw. I went to ask for a refund and instead they tried to offer me another wetzel dog. I refused and just asked for my money back and both kiosk kept telling me to go back to the other to get my money back. All in all I never got my refund because of the back and forth and will NEVER BE COMING BACK!

My experience at wetzels was horrible. I tried the sample they were giving out, it tasted like doughy baking soda with a hint of cinnamon sugar. I ordered 2 lemonade, it tasted like dirty sink water and lemons. I had to return it and got a refund. Shortly after I left and ended up throwing up in the parking lot. The customer service was good and didn't give me a hard time about the refund. However this will be my last time going to wetzels.

The blue raspberry slushy was contaminated with bacteria we got sick fever headache diarrhea don't buy slushy here ,the staff don't follow hygiene protocols 😠

The staff takes payments and touch the pc mouse. Then, grab the tongs and move the food around without putting on gloves. There should be one person taking payments and another one handling the food. This happened on February 27th, 2019 at 7 pm. I saw the cinnamon bitz bag tilting over the counter and the bitz were rolling out as the young men struggled to put them back in with the tongs. He didn't touch them with his fingers but he did with the palm of his hand as he was putting them back in the bag. Gross!! It's proven there's fecal matter on money, credit cards, pc mouse, menus etc.