Western Restaurant Supply

This place has everything! I don't own a restaurant. But who doesn't love professional quality products!? The staff is amazing as well. Oscar Suarez was friendly, funny, and super helpful. AND they Christmas wrapped my purchase for me!! 🤯

Built a Food Truck for us and did a great job. Everyone compliments us on the design. Have not had any permit issues. Equipment is all in good working order. Thanking the whole team for your hard work.

So sad to see them closing :( they've always been great

I am writing to express my deep disappointment regarding the recent customer service experience I had with your company. I believe it is important to bring this matter to your attention in the hopes of improving your services and maintaining the reputation of your esteemed company. On Wednesday August 30th, I had an interaction with your customer service department regarding to an order I placed . I regret to say that the encounter left me feeling frustrated and dissatisfied. The representative I spoke to appeared to lack knowledge about the issue and was unable to provide a clear solution. Moreover, their tone was less than professional, which added to my dissatisfaction. I had always believed in the quality of your products/services. However, the poor customer service I encountered has

As home cooks, we have boight some good things from this store, but you don't see true colors until things go bad. I bought a mandolin that was defective. Since it was opened, they wouldn't let us return it but said they could get us a replacement from the manufacturer. I had already ordered another one from a different source. When the replacement came in, I tried to return that since it met the criteria of being unopened, but they wouldn't allow it since it was the warranty replacement and not the original. Their policies are lame when it comes to defective products. Now I have two mandolins and I won't be shopping there anymore.