Western Restaurant Supply

Richland, WA · Restaurant supply store

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in Richland
#38
of 169 restaurants
City Percentile
63%
rating percentile
Address
Western Restaurant Supply, 1957 Fowler St, Richland, WA 99352
Phone
(866) 585-6978
Website
www.westernfoodequipment.com
Status
Closed · Opens 8:30 AM Mon

Western Restaurant Supply is a restaurant located in Richland, WA. It is one of 169 restaurants listed in Richland. Its 4.4-star rating is above the Richland city average of 4.2 stars. There are 10 photos associated with this location.

About Western Restaurant Supply

We are the region's locally owned supplier of restaurant equipment, supplies, smallware, cutlery and kitchen tools to the food service industry. Open to the Public! In our new 10,000 sq/ft showroom we have a cutlery bar, high end kitchen cookware and... More

Hours

Friday8 AM–5 PM

Customer Reviews

★★★★★ 5.0 Chris Turner · Dec 2021

This place has everything! I don't own a restaurant. But who doesn't love professional quality products!? The staff is amazing as well. Oscar Suarez was friendly, funny, and super helpful. AND they Christmas wrapped my purchase for me!! 🤯

★★★★★ 5.0 Shaun Stoffer · May 2024

Built a Food Truck for us and did a great job. Everyone compliments us on the design. Have not had any permit issues. Equipment is all in good working order. Thanking the whole team for your hard work.

★★★★★ 5.0 Jennifer Rand · Dec 2025

So sad to see them closing :( they've always been great

★☆☆☆☆ 1.0 ben lorn · Aug 2023

I am writing to express my deep disappointment regarding the recent customer service experience I had with your company. I believe it is important to bring this matter to your attention in the hopes of improving your services and maintaining the reputation of your esteemed company. On Wednesday August 30th, I had an interaction with your customer service department regarding to an order I placed . I regret to say that the encounter left me feeling frustrated and dissatisfied. The representative I spoke to appeared to lack knowledge about the issue and was unable to provide a clear solution. Moreover, their tone was less than professional, which added to my dissatisfaction. I had always believed in the quality of your products/services. However, the poor customer service I encountered has

★☆☆☆☆ 1.0 Connie Jacob · Jan 2024

As home cooks, we have boight some good things from this store, but you don't see true colors until things go bad. I bought a mandolin that was defective. Since it was opened, they wouldn't let us return it but said they could get us a replacement from the manufacturer. I had already ordered another one from a different source. When the replacement came in, I tried to return that since it met the criteria of being unopened, but they wouldn't allow it since it was the warranty replacement and not the original. Their policies are lame when it comes to defective products. Now I have two mandolins and I won't be shopping there anymore.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Restaurant supply store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.