Wendy's

Waterloo, NY · Fast food restaurant

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Waterloo
#27
of 43 restaurants
City Percentile
31%
rating percentile
Address
Wendy's, 1262 NY-414 Suite B, Waterloo, NY 13165
Phone
(315) 220-8708
Website
locations.wendys.com/?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search&utm_content=EN_US
Status
Open 24 hours

Wendy's is a restaurant located in Waterloo, NY. It is one of 43 restaurants listed in Waterloo. Its 3.5-star rating is slightly below the Waterloo city average of 4.1 stars. There are 10 photos associated with this location.

About Wendy's

Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Thomas Robinson · Dec 2025

I love Wendy's. Thier burgers and nuggets are so good. However, their breakfast is delicious too! I got the Breakfast Baconator with some tater wedges. It was so tasty. The restaurant is clean, well lit and has a very nice staff. At 9am Miss Brittany even offered us lunch options, but said they would take just a bit longer than breakfast items. It's great to have that selection. They have a drive thru, self order kiosk or order from a person at the counter. If you want a scrumptious breakfast sandwich, hit up Wendy's. This restaurant is colocated within a gas station/convenience store. There is a Subway here too, that looks pretty good (for a subway)

★☆☆☆☆ 1.0 Dawn M · Nov 2025

Everything at this location is the worst. I started coming here a couple minths ago. I come to this location at least once a week and almost every time the wait is insane, and the order is always messed up. You pull ahead almost every time and they take the extra time and still mess up the order. Tonight I did a mobile order and I waited in line at the drive thru for a half hour. When I was waiting in line I was seeing boxes all over the ground near the drivethru area and a wendy floor mat just thrown out in the landscaped area. Finally I get to the window and was asked if I was using my rewards and i said no I placed an online order. Another voice comes out and has an attitude then as I pull away I hear her just complaining over the speaker. I get to the window after about another 10 minu

★★☆☆☆ 2.0 Chris Finch · Nov 2025

Had a few extra points so came in and ordered the junior bacon cheeseburger immediately the cashier Katelyn was giving me crazy looks so I told her I had a redemption code on my phone I was going to make another order for something else but she ran off so rude luckily there was another guy that came and took my order he was cool he did everything I asked him but she was very rude she should not be working there or you guys should help her with her customer service skills anyways I didn't get what I ordered and my burger was cold as if it's been sitting out all day terrible food quality chili was decent Will I come back and spend money here no

★☆☆☆☆ 1.0 Ray Borman · Jul 2025

Came in with my annual Frosty tag today. Which allows me to get a free Junior frosty. I was told that this location does not honor the tags unless you purchase something? Travel across the country and I've never had that problem before I asked Bailey the counter person are you sure. And she said yep. As I was posting my review in Subway just outside the Wendy's building. I have to give the manager credit she did come and find me and say she would honor my annual tag. I had already decided I didn't want anything from this Wendy's because of my experience. I do use Wendy's across the country. However, Wendy's seems to be inconsistent with a lot of customer service programs lately. Get it together Wendy's

★☆☆☆☆ 1.0 Keva S. · Dec 2025

You: “Hi, could I please get some ice?” Crow-Eye: “Get it back in blood.” Like sir?? What ancient beef do we have?? This isn’t John Wick 4: Frosted Beverage Revenge. I’m asking for ice, not retribution. You work at Wendy’s, not guarding the gates to Valhalla. Nobody needs to avenge the McFlurry machine. Just give me 3 cubes and a reason to live. This man treats basic customer service like a street war. “You pressed over Sprite?” “You mad over hydration?” “That’s crazy. On my momma, the ice chose not to be here.” You’d think he had to mine the ice himself with a pickaxe forged in betrayal. 👀 Her Eyes Being Close Together Her eyes aren’t just close together. They’re in a relationship. They’re texting each other under the table. They are sharing thoughts before she even has them. She blinked

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantBreakfast restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.