Wendy's

I’m a frequent at this particular Wendy’s and I really think it depends on the staff per day. There have been times I have Great service, however tonight was TERRIBLE. I was Charged for an UNAUTHORIZED amount for my order. When I got My food, my receipt was thrown in bag and when I looked It was not the amount I agreed To paying to. When I told The cashier, she got annoyed at me and walked away and said nothing. The manager came over…absolutely clueless and gave me cash back. I asked Him what the employees problem was and he gave me a look as if she’s always like this! Control your employees. This is still a job. You work for a corporation. The rudeness, and lack of respect is astounding! I’ll think twice about returning as a usual after this.

It’s a SHAME Wendy’s stopped making their garlic fries. The one we live near doesn’t make vanilla frosties anymore either. I don’t know what’s wrong with these fast food companies that causes them to (I’m guessing) discontinue their best food/beverages. This Wendy’s hit the nail on the head with quality on both items!

Food is great ate 2 times so far. Service is slow and mostly due to short on help by the way it looks anyhow. They do have a help wanted sign in the door but place is pretty clean inside not a lot of clutter and bathrooms are clean at least when I was in to wash my hands. Place is very busy during lunch hours so far during the week and on a Saturday, but as I said food so far 2 different orders and they were correct and hot taste is good so it's worth it. Entrance is a little tight in and out.

I ordered a 10 piece nugget for me and a 4 piece nugget for my girl. The cashier didn’t ask if we wanted sauces so I went back around to get them and they gave me crazy attitude and were trying to upcharge me over 3 BBQ sauces. Make sure you tell them you want sauce for your nuggets or they will act like it’s the end of the world

Stopped in to Trexlertown Wendy's today. During lunch rush. Staff was polite and fast. I had 6 orders in front of mine and only waiting 5 minutes tops to get my order. Food is hot and fresh. I dined in, which I don't normally do. Dining room is clean, tables looked wiped down, floor swept and mopped. Bathrooms were clean and smelled like they were recently cleaned. The coke machine was out of a few different flavors, but the basics were there, and I understand supply chain delays. My family has picked Wendy's over all other fast food chains my entire life and this was probably my best experience, not to say most others weren't good, this was the best. Glad I stopped into this location today. I was very impressed.