Wendy's

Went through the drive thru and did not receive all of our food so we drove around the building and back to the window and the kept saying that we got all of our order. We did not and my combo looked pitiful. So we decided to just leave . They even got the chicken sandwich wrong it was supposed to be original not spicy also we ordered 2 not one. There should have been more fries and the burger looks like it was slapped together.

1 star because 0 stars wasnt an option. First time I came through the drive-thru they managed to mess up an order of a biggie bag with a large fry and a No. 8 with baconator fries. Went back in to get the fries that they forgot and saw one person in the kitchen picking their nose, and another person at the front counter ignoring guests. I asked for more ranch, and was told that I had to pay for it and "that I already got my ranch". This dining experience was absurdly bad. Food was decent, but service, sense of urgency, and customer service were all incredibly lacking.

It blows my mind that fast food employees demand such a high wage but can't follow simple directions. No mayo and no ketchup..... pretty simple. But both still seem to wind up smeared all over the burgers anyway. Then I get cold, pruned up fries too!! 40 dollars for absolute crap!! Never again.. management in Tazewell needs to be RETRAINED.

We ordered at the drive thru where they seemed to be so annoyed that we had even pulled up to order. Then, they managed to forget a large fry in an order that consisted of 5 items. So now I have to drive back, get out of my vehicle and ask for them to get my large fry. While I was inside, I noticed all of the employees are standing in a circle just talking and ignoring the couple customers waiting on the front counter. I had asked for two cups of ranch and the lady proceeds to get an attitude with me and say “did you not get ranch with your meal?” While standing there I observed two kitchen employees who had no gloves on, touch their face and continue to handle food. Unacceptable and disgusting. Then I watched them gather outside and hit a nicotine vape out on the patio with guests about.

I don't understand what's going on. Food was extremely cold and the drink dispenser was awful, no ice no drinks, had to ask for drinks. Come on guys get it together! Y'all was doing amazing past few months! Don't go back down hill!!!!!!