Wendy's
Sulphur Springs, TX · Fast food restaurant
- Address
- Wendy's, 131 Industrial Dr W, Sulphur Springs, TX 75482
- Phone
- (903) 558-2040
- Website
- locations.wendys.com/united-states/tx/sulphur-springs/131-e-industrial-drive?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search
- Status
- Closed · Opens 8 AM
Wendy's is a restaurant located in Sulphur Springs, TX. It is one of 95 restaurants listed in Sulphur Springs. Its 3.9-star rating is slightly below the Sulphur Springs city average of 4.3 stars. There are 10 photos associated with this location.
About Wendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Hours
| Friday | 8 AM–10 PM |
Customer Reviews
We pulled up to the drive thru, it takes 5 minutes for anyone to answer. When she does answer she is rude and says it's gong to be a while before she can take our order. Mind you, there are no customers in front of us, behind us or inside, and we had a mobile order to pick up. We pull up, she is still rude, says there is only 2 people working in the store, it will be 10+ minutes wait. For two burgers and some chicken nuggets. Meanwhile, instead of helping the line cook make our order she is working on trying to close the store early.
Terrible on every level. First, was the lady at the register. No greeting, then I said thank you after placing my order and she just looked at me and walked away. Wife ordered her daves double with no cheese, it had cheese. When they remade it with no cheese, they gave her a single. I ordered a baconator and received a thin dry single patty thing with a few slices of hard bacon. Told them the baconator is a double patty and was told no its a single, and I have to pay more for double. Uh, no... I've been eating baconators for 30 years and have never received one with a single patty. Even the baconator Jr. has 2 patties. Showed them the website which states it's a double and manager still said no. They eventually did give it to me with 2, but it wasn't good. Fries had zero salt and were not
We walk in and no one at the counter to greet us. We went over a minute.Finally we get someone's attention in the back and they come help us and take our order. The automatic drink machine was filthy, disgustingly filthy, out of Dr. Pepper, out of Coke, out of sweet tea. It's also out of ice. We have to get the counter person to help us.
When an order comes in that says "NO SALT" on the fries means no salt for a reason. And the fries were burnt like you had no care in the world and was LAZY MAKING A FRESH OTDER OF FRIES WITH NO SALT.
I've been trying to put this particular Wendy's in my regular rotation for seven years now and I just can't do it anymore. The service and the food are so inconsistent; I just never know what I'm going to get each time. My last meal came with bacteria-ridden pieces of lettuce that were actually pink in color and they forgot to put in the salad dressing. I won't be back anytime soon. Please get a consistently good manager that can clean this store up once and for all 🙏
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.