Wendy's

Friday evening 2/20, just a really nice drive thru experience. So polite and helpful. Definitely one of the better Wendy’s establishments I’ve visited!

I ordered a large chocolate frosty at the drive through. The guy taking the order said, “Hold on a sec,” and took so long to return that I parked and walked in. There were 3 people behind the counter, 2 of them looking at their phones. The one not looking at her phone eventually walked over and took my order. She said, “We only have vanilla.” No apologies or any explanation of when they would have any other flavors. Really poor customer service. I blame the franchise owner, as obviously the employees have learned that customer service is not important.

Very disappointing experience at this Wendy’s location. I placed an order through the app, which included four chocolate Frostys. When we checked in at the drive-thru, we were told to park and wait. When the order was brought out, all four Frostys were vanilla. At no point during check-in or while being asked to park were we informed that chocolate Frostys were unavailable. Had we known, we would have chosen a different location. To make matters worse, when we checked our food, the fries and nuggets were cold—not even warm. Overall, this was a very poor experience, and unfortunately, it’s not the first time service at this location has been below expectations.

I got a burger. My coworker got chicken. We both felt sick afterwards. Guessing they have a cleanliness or cross contamination issue. This location needs attention.

I order the biggie bag and another extra sandwich crispy chicken, the chickens, and the nuggets and the fry all of them came still ,