Wendy's

Fast service and the food was hot and fresh at Wendy’s today. Only gave me one BBQ sauce for a 10-piece nugget, and wanted 50¢ for each extra.. pretty cheap about the sauce. Other than that everything was good.

So. Here's an update. 4 years ago I left the review below. But here's today's adventure. Ordered a sandwich without cheese that normally has it... shockingly it came to me with cheese. Drove back and walked in. The rather haggard looking employee simply says "what happened?" I held my tongue and explained the issue rather than explain that what happened was Wendy's strayed from its foundation and has become nothing but a machine. Now, I'm driving back to what will be cold chili and a frigid baked potato since I had to go and get my sandwich fixed. Yum. Oh! No butter or sour cream for my potato. What a day! Here's my review of this location from 4 years ago. If you are drive-thru only, have a sign OTHER than just on the door. If my Dad didnt ask for this (and he's at the hospital not ea

I stopped in today to pick up an early lunch that I had ordered through the Wendy's app, which at least made the process quick and straightforward. Inside, the dining room looked reasonably clean, and the Coke Freestyle machine was fully operational, which is always a small relief when you are counting on it for a specific drink. My junior cheeseburger deluxe was put together the way it should be, and the four piece nuggets were warm and tasted fresh enough. The fries, unfortunately, were warm but undercooked and far too salty, which set things back a bit and made the meal feel uneven. I am not entirely sure, but I think the lemonade I received was the full sugar version rather than the sugar free one I had intended. Thankfully, the Freestyle machine had the sugar free lemonade available

The manager is supposed to set a good example for employees by delivering exemplary customer service. Well i rolled in today at just past 11am and the manager who was acting as a cashier had the worst attitude for no reason. The poor lady looked like she didnt want to be there and treated me like i was a difficult customer. Poor customer service isn't justified by having a bad day.

We stopped at my favorite chain for a quick bite, this particular place looked closed or under construction, dimmed lights outside and one attendant that we could see, there were 2 patrons already at the kiosk struggling with the machine and so we waited and waited until another employee came in and took our order to dine in. After a while we got our food and sat down only to have the same employee come back to take our food and apologize for the mixed up, okay ready to eat and there she was again to take our food once more, unbelievable! Now my wife is pissed off and I am not in a mood for food anymore. I'll stay away from this particular location until the franchise gets they act together and properly trained their employees.