Wendy's
Lyons, IL · Fast food restaurant
- Address
- Wendy's, 8501 Ogden Ave, Lyons, IL 60534
- Phone
- (708) 442-4481
- Website
- locations.wendys.com/united-states/il/lyons/8501-ogden-ave?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search
- Status
- Closes soon · 2 AM · Reopens 6 AM
Wendy's is a restaurant located in Lyons, IL. It is one of 29 restaurants listed in Lyons. Its 3.9-star rating is slightly below the Lyons city average of 4.1 stars. It ranks #10 of 29 restaurants in Lyons. There are 10 photos associated with this location.
About Wendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Hours
| Friday | 6 AM–2 AM |
| Saturday | 6 AM–2 AM |
| Sunday | 6 AM–2 AM |
| Monday | 6 AM–2 AM |
| Tuesday | 6 AM–2 AM |
| Wednesday | 6 AM–2 AM |
| Thursday | 6 AM–2 AM |
Customer Reviews
Worst customer service possible! There is a valid reason for industries to use kiosk ordering. I prefer to talk to a human rather than order through a computer but the service here was lacking. The employees need to get their act together before they get replaced. Even a simple hello would be appreciated.
Horrible customer service here. There Ai ordering system would not get my order right . I pulled up to the window and there were a minimum of eight people working inside standing around. The girl that opened the window was very smug. I explained that the order taker would not get my order right. She then BARKED at me you need to pull back around and place your order at the speaker.. There was no one behind me, plenty of time to accommodate me and take my order. . I said I would like to place an order with a human as the kiosk fake employee would not get my order right, She Barked back again we do not take orders at the window pull your car back around. I asked for a manger and she said she was the manger. I asked for her name and she said she would not give me her name. She then closed th
God I don’t like coming to this location. My little girl doesn’t like Wendy’s. Except for the frosty. So she asked for the Friday themed frosty. I ordered one for my wife and I saw the Carmel drizzle frosty so I asked for one. 15 minutes. 15 FREAKING MINUTES for 3 frosties. I had one car in front of me. This is the reason I don’t like coming here. Every time there’s something. It’s either slow, super slow, they forget something or something just didn’t taste good. Every time.
First time here. The drive-thru line was long, so we got down to dine in. I love wendy's! Their burgers are always good. I like their chicken burgers and baconator fries! The staff was very nice and the service was great. The food was delicious! The place was very clean. Would come back! I recommend to download app. Earn reward points and take advantage of their offers/deals!
Good was lukewarm at best after one prison attempted to bag up to-go orders out for sat finished and waiting to be bagged as the staff on the back were on their phones. Luckily, one employed jumped in to assists bagging our order and gathering drinks
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.