Jimmy John's

We had such a fantastic experience with our delivery from Jimmy John’s! Everything arrived fresh, perfectly made, and exactly as ordered — you can always count on that “freaky fast” consistency, but this time the service truly stood out. Jackqueline was incredibly nice, professional, and prompt. She delivered our order quickly with a friendly attitude and great customer service. It’s always refreshing to interact with someone who clearly cares about doing their job well and making the customer’s day a little better. Huge thanks to Jackqueline for the excellent service — she made an already great meal even better. We’ll definitely be ordering again!

This is the 2nd time at this location, I order an unwhich thru the app for pick up on the app, get my food come home and see literally one small lettuce leaf as the wrap, 1 piece of cucumber and pickle and a little shredded lettuce. I order from different locations 2-3 times biweekly and never had an issue. $10 plus for this is ridiculous

I come here to pick up lunch often. I order online and it’s always fresh and ready to go when I arrive. Staff is always attentive and the say hello and have a great day to everyone who walks in. Place is always clean. Sandwiches are ALWAYS tasty. Thank guys. 🥰

The initial order taker and the manager were rude when I asked for an estimated time of arrival. The MANAGER doesn't know how his food is coming out? Embarrassing. The order took almost an hour for a shop that is 5 minutes away from my location. Upon arrival the driver was so rude, everyone in the bar noticed her sour attitude. They poked holes in my sandwich (See image). Truly disgusting.

Check your order before you leave. This Jimmy Johns in Lyons (1st Avenue and Ogden) will pawn off someone else's order on you and not give you a receipt, so that you can't prove their mistake. How do I know they did this on purpose? Because I was handled the sandwich as I was putting my change away. This is a store that needs to fail. They are not customer focused.