Wendy's

Stopped by for a bite. The young lady that took my order was pushy like it was a problem to take my order time 9:15pm 4-20-2025 7-28-25 update droped by food was good raising the reviews to 4 star due to the food was good today workers where freindly but what ever thay cleaned the floor with made it super slick whatever the Case me and the kids made a fun time of it lol

My wife went this morning. She ordered 2 Honey Butter Chicken Biscuit Meals and 4 Honey Butter Chicken Biscuits, just the biscuits not a meal. She waited 14 minutes, got her food and came home. Only to have 4 biscuits with NO CHICKEN!! This is ridiculous!! Team members are on their phones and cussing and joking, the manager doesn't care about the customers. We dont have a lot of choices in our town, so we keep going back. But this is ridiculous. There needs to be better training for management and team members. There needs to be a better training on how to take care of customers!! Something has to change or you just need to close it up!!

Friendly, professional and helpful employees were the best thing about this Wendy’s. The store itself looked very new. The food was fresh, and fries were HOT. The only negative item I have is the floor inside was “slick” as heck. Please be careful while visiting inside of this place, don’t want to have a slip on the floor. Enjoy!

My mom had a bad experience here from an employee and manager. Employee was beyond rude huffing and puffing. Manager told my mom not to come back since her experience was bad. Let me say one thing if you don’t want to work don’t apply to a job that involves working for the public. If you hate your job that bad then quit. She will definitely not be back with y’all rude self. Worst restaurant in Kilmarnock.

Only one person in the store, lobby locked. A nice young lady with a pony tail gave me perfect customer service and hot food, I felt horrible I wasn't allowed to tip her. Give this woman a bonus! And please find more employees to help. Thank you 🙏