Wendy's

I don’t usually write reviews! But this one was very much needed!😊 I’ve been coming here for the last 2–3 years, and I can honestly say from the bottom of my heart that I’ve always been treated so kindly. Rene and Dakota consistently have the best attitudes, customer service, and energy. They are very friendly! I’ve been to high-end, five-star restaurants and haven’t been greeted as amazingly as I am here. Rene and Dakota never fail to have a smile on their faces, whether it’s busy, rush hour, or they’re short-staffed. I truly hope upper management sees this, because you have two amazing and talented employees. I really hope they’re appreciated as much as we customers appreciate them, because they’re truly irreplaceable.

Literally went inside this Wendy’s to get number 2 Dave double and double baconator…couldn’t even get full fries smh. I told the cashier fresh and she was such a robot couldn’t even focus. By far the worst Wendy’s have to drive out further because hickory hills isn’t it. Noticed the already done burgers sitting on the grill smh couldn’t get nothing fresh just lazy

We came through this Wendy's, and wow was it amazing. We got burgers and the burger was ridiculously fresh and delicious! I showed my boyfriend that it was so fresh you could actually distinctiely tell the burger was a beautiful medium rare. The best burger I've ever had at any Wendy's ever. Also, their customer service is always amazing. Rene helped us this time and has in the past as well. He is alqys professional, kind, and gets our orders right! Another honorable mention to the manager and the girls at the store. Everyone always makes everything so much smoother. I should have taken pictures of the burgers, but we inhaled them. Edit: went back got pictures. Chef's kiss!

The AI feature for Drive Thru is horrendous. This whole trend of everything being AI is getting out of hand. ALSO my Grilled Chicken wrap was cold! The chicken tasted off and I was unable to finish my meal.

Stopped by the restaurant with my toddler to grab food on Sunday night January 25th - the staff couldn't have been more polite. The food was prepared quickly and the staff let me son pick out his toy for his meal - great experience!