Wendy's

This is the worst Wendy’s I’ve ever been to. I recently started working in the area and have visited this location twice—this will be my last visit. Every vehicle is asked to pull forward, regardless of what is ordered. The woman taking orders has a very poor attitude and speaks to customers in a rude, demanding manner. On my first visit, I asked for spicy nuggets and was told there would be a five-minute wait, so I changed my order to regular nuggets. After paying, I was still asked to pull forward. This location clearly has serious management issues. It’s hard to understand why every car is being pulled up during the lunch rush around noon, a time when high volume should be expected and properly prepared for.

Listen I like to go here because it close by and I can grab a quick sandwich. The wait it always so long and the poor workers are always so stressed and I get the feeling that they are hanging on by a thread. Just my take on this. As a side note...the app is trash. If something is wrong with my order I have to call someone and they can't fix it. Coupons don't work. It's not this Wendy's fault but it is just another reason why not 5 stars.

Today on September 17 at 10:07 I pulled in into the drive-through and kept trying to get somebody’s attention. There was nobody else in line. I waited till 1017 to finally drive up to the window to give them my order and see what was going on after repeatedly saying hello multiple times before. Once I got to the window, I told the employee that I had been waiting. She rudely told me that I wasn’t waiting for too long and walked away didn’t even take my order or anything then I waited three more minutes for them to come in. Take my order. I ordered two orders of the two for three biscuits I told them and clarified that I specifically only needed four biscuits in total then they told me to park to the side from 10:17. I waited until 10:36 to receive the food when I noticed that They had give

Restaurant is very clean nice looking employees are so nice! As far as the food? It's Wendy's! It tasted like Wendy's! Which was what we expected, so I guess it meet it expectations! However, we did have our order screwed up, BUT stuff happens right? Madison took our order and she was very upset it came out wrong, but she was very quick to fix it! They wouldn't take back the wrong order so one of us added it to our meals! We were going to stop at the Wendy's closer to 77/321 but I drive further up 321 to come to this one because I thought being away from the highways, this might be less busy and more friendly, I was right! Thank you Madison for making our visit excellent! We will be back because of this staff! You guys are great!

This Wendy's is currently scamming the entire system by having EVERY car pull off to thr side and out of line when you place ANY order. Absolutely crap service! STOP SUPPORTING THIS STORE UNTIL THEY STOP SCAMMING WENDYS CORPORATE. (Clearly they SEEM to handle every drivethru order in 2 minutes, according to the numbers, but you really have to sit for 7-10 MINUTES. THIS PARTICULAR TIME, AFTER WAITING THE ORDER BROUGHT TO MY CAR WAS WRONG!) In addition, they made sure to give no receipt, so no survey. **Previously reported on a survey however, please see the pIc for the ACTUAL RESPONSE, in all of its glory. (No capitalization, zero proper grammar and spelling....THIS IS FROM THE CAROLINA RESTAURANT GROUP CORPORATE OFFICE! BTW, NO FREE ANYTHING GIVEN. I WAS TOLD THEY KNOW NOTHING ABOUT IT.) I