Waffle House

Came in for a Togo order tonight. “Lucy” took my order. She informed me that the kitchen was “a bit backed up” (it was absolute chaos) and asked that I “please give our cook a few extra minutes tonight”. so polite. I couldn’t help but be patient. Not with that smile. I waited awhile before I noticed the cook had disappeared. Lucy asked another server where the cook went because she hadn’t even gotten to call my order yet. No response. She hopped on that grill and cooked my 3 orders with no hesitation while the other servers just stood there watching. She bagged my food, handed it to me and apologized because apparently she’s new and it was her first time cooking for a customer and she was unsure if she got everything right. Lucy- not only did you get everything right, but it was delicious.

Clean, great staff, food was 🔥🔥🔥 and the coffee was on point. Fresh pot was made just for us.

Only two stars.... Our server was great. We got a to go order. Biscuits and gravy, a hash brown, two bacon, egg, and cheese biscuits and a chicken bacon melt & a waffle. Our server called the hash brown twice. Our food still sat there ready to go minus the hash brown. The cook gave my hash brown to other people then didn't bother to put another on. Instead she jumped on her phone. I waited watching and finally had to say something. Then the cook blamed the server when the cook is who messed up. When my hash brown got done, the cook put it in a container and she saw the server was trying to check people out and refused to put a lid on it. The fact she was wearing a rock star shirt, just means they hand them out to anyone. The gravy was like water and idk but extremely salty. It was more lik

3rd shift is a wreck from both cooks hotboxing in a car to tables never being clean from multiple visits to the server that only cares about togos and not the fine in customers also food usually has to be remade don’t expect any condiments on the table during the night either and have fun trying to find your server after your food arrives. Overall 3rd shift is horrid

It was very good food! Clean. Clean restroom. Staff were all nice. Gaston Waffle House has been top notch since opening!