Wendy's

I was driving back to NYC and needed some stomach fuel,Wendy was the perfect stop to fill up. This place has friendly workers and a clean restaurant inside and outside even the bathroom was clean. My meal was perfect to get back on the road. I would stop there again if am in the area.

Orders have all been correct and to Wendy's standards. What has made each visit special is the service provided by Faith. She has been an exemplary employee and your organization should be proud to employee her.

Stopped at this Wendy’s on a roadtrip from Pittsburgh to Richmond, and honestly, this location is better than any of the ones back home. The food was hot, freshly prepared, and made the way we ordered it. The lobby was clean and well-stocked, and so were the bathrooms (well, I can’t speak to the men’s but the women’s was in good shape). Can’t really ask any more of a fast food joint. I’d stop here again if we passed thru on 81.

Went in on a Friday at 9 PM and ordered two biggie bags, took 20 minutes to get my food and the manager on duty kept giving me dirty looks, I heard her talking to somebody about one of her employees “looking so cute in a jacket” keep in mind he looked like a minor. Asked why my food was taking so long and I got grunted at and she threw my food on the counter. Asked the girl on from the managers name and she said it was Sandra Cartwright.

Staff & food were fine; but changes made through corporate are not for the better. The sweet tea is no longer brewed; but is PEAK tea that comes from the all-in-one drink machine. It was horrible. Next, they have done away with the sweet & sour sauce. All the sauces now (except Ranch) are spicy and/or hot. Wendy's customers are mostly older, with health problems where spicy & hot foods or carbonated drinks are not tolerated. When making a choice between fast-food restaurants we always chose Wendy's due to good food at a good price & excellent sweet tea; but not anymore. And we're not the only ones.