Wendy's
Cross Lanes, WV · Fast food restaurant
- Address
- Wendy's, 312 Old Goff Mountain Rd, Cross Lanes, WV 25313
- Phone
- (304) 776-4364
- Website
- locations.wendys.com/united-states/wv/cross-lanes/312-old-goff-mountain-road?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search
- Status
- Closed · Opens 6 AM
Wendy's is a restaurant located in Cross Lanes, WV. It is one of 26 restaurants listed in Cross Lanes. Its 3.7-star rating is slightly below the Cross Lanes city average of 4.0 stars. It ranks #18 of 26 restaurants in Cross Lanes. There are 10 photos associated with this location.
About Wendy's
At Wendy’s in Cross Lanes, WV we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Cross... More
Hours
| Saturday | 6 AM–1 AM |
Customer Reviews
Waited over 20 minutes. Didn’t even get everything. Had to ask for two missing burgers and another drink. The I assume manager, didn’t even apologize for the wait or anything. Once we got the other two burgers. One looked like someone had purposely smashed it. Went back in and got it remade. The girl at the register seemed to be annoyed about me coming in. Overall just horrible service from I assume the manager in the DT.
They closed the dining room said they were short staffed , yet there are 5 or 6 employees. Standing around doing nothing the lobby door was propped open with a rug. Went through the drive thru that was wrapped around the building they were so short staffed there was a dude in the trash corral smoking weed . He went for like 5 mins come out with garbage bags and stayed out there 10 mins smoking weed again . Clee smelled it. We had to deliver cold food to our customer. We door dash and the dude smoking weed could have brought the order out when he came back outside to smoke his weed.
This place is wild. I've attempted to go here a few times and it's always the same, extremely slow and bad service. I honestly feel like I'm on a hidden camera show being pranked while simply trying to order a cheeseburger in the drive through. After repeating my simple order 5 times and they still asked what I wanted, then they asked me to wait. 5-6 minutes later after hearing nothing back I just left and went down the street to another fast food place. It wasn't busy, it was about 9pm on a Friday 1 car in the drive through ahead of me, no one in the dining room.
After a long drive we were hoping for a table, food, and a restroom. People were sitting at tables but they locked the doors. Diningroom closed. Get in the car, go through drive thru, travel further to find a restroom. This is happening too often lately. FYI heavy construction in this area. Nice drivers permit you to turn in and out. Eat somewhere else.
I never post fast food reviews on here like that’s how dumbfounded i am. I asked for a baconator and they gave me the beefinator??? 😭 HOW DOES THAT HAPPEN 😭
Accessibility & Amenities
Services
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|---|---|---|
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This listing is informational. Contact the business directly to verify credentials, services, and availability.