Cracker Barrel Old Country Store

Best Cracker Barrel experience of my life. The second we entered, we were greeted. We were seated immediately. Our server (Abi, maybe) was top notch, and her vibe was that she loved her job. The food was unmatched in quality, accuracy, temperature, and taste. The cashier was exceptionally friendly and efficient. Couldn’t have been better!

This location is just terrible. Last week we visited this location for the first time and there was a girl walking around with an ipad telling everyone to sign up for rewards and they can get a free appetizer "today" when it came time to check out cracker barrel had not updated their system yet so I guess I did not get the email required for the free appetizer (none of this was mentioned) so they made us pay for the $7 appetizer we wouldve never ordered so its a great way to increase their sales and tips! We thought it was just a bad day so we came back today and our experience made sure we will never come back. We upgraded our side to "loaded hashbrowns" and when our plate came out it was just hashbrowns with a sprinkle of cheese. We mentioned this to our server because we have to pay for

Disappointing Experience at Cracker Barrel - Poor Customer Service from Server Shelley I'm extremely disappointed with my recent visit to Cracker Barrel. Unfortunately, the poor customer service from our server, Shelley, overshadowed the food, making it a frustrating experience. Despite Shelley's badge boasting a "5-star" rating, our experience was far from stellar. It took an hour to receive our food, and even then, we had to actively seek her out to request a box. But the worst part was yet to come - waiting for the check. I waited for another hour for the check to arrive, and when it didn't, I had to take matters into my own hands. I went to ask the hostess for help in finding Shelley, but even she seemed to be taking her sweet time. It was clear that no one was in a hurry to provide

The entire experience was not good. I ordered steak and eggs, had to send the steak back. It was nothing but grissel. I asked for eggs over medium and they were fried solid , hash brown casserole was cold. When we went in and was seated I asked for a bigger table and it seemed like that was an issue. The staff kept asking the waiter why we set whete we did. I explained that if they were not happy with where I set , I could take my business elsewhere. Overall experience will really make me think hard before returning.

Our server Aleesha was outstanding and could not have been better. The food was also incredible. In all my years of visiting numerous Cracker Barrels, this was the absolute best experience ever!