Wendy's

I wanted to take a moment to recognize Brandon, a manager at the Wendy’s drive-thru, for providing outstanding customer service. From the moment I pulled up, he showed an impressive level of professionalism, kindness, and attention to detail that truly stood out. Brandon greeted me with a genuine smile and an upbeat, positive attitude that instantly made the experience enjoyable. He handled everything with efficiency and care, ensuring my order was accurate and fresh. His communication was clear and courteous, and he went above and beyond to make sure I had everything I needed before driving off. It’s rare to see someone who takes such pride in their work and represents their company so well. Brandon is a role model manager and a shining example of what great leadership and customer serv

Great design with multiple seating settings whether you decide to dine in store or lounge in the outdoor seating area both look and feel comfortable. I used the mobile app to place my order which was seemingly effortless. If I had to gripe about anything the orange Fanta was out and there were no large lids at the self service station. However the staff quickly and efficiently rectified the issue. The food was hot and delicious and the ONLY place in Coolidge you'll find a chicken biscuit sandwich ☺️. I look forward to returning and trying multiple things on the menu.

I ordered the 8) Meal Deal,.. 2 Jr Bacons, Fries drink etc,, Upon placing the order I asked for No Mayo, The young lady politely asked if I wanted both jr bacons without Mayo, I said Yes, Thank You! About a 6/7 minute drive Home, Both Burgers are caked with Mayo. I drive back & explain the situation, The staff says, No Problem we will remake the burgers but can’t take the Food I returned, They proceed to give me 2 Bacon Burgers & No Fries,.. I said we are 30 minutes from when I got my Order, It’s All Cold! Nope Can’t Help Me Redo The Entire Order!! I asked for my Money back which they did do quickly! I still have the original food order & my money back! Wendy’s should have remade the order & move on, Actually Paid Me to come thru the drive thru!!!!

I was excited to have a Wendys in Coolidge as it is my favorite fast food place, however I would recommend you skip this one. 5 of my last 6 orders have been wrong while using the drivethrough. The employees taking orders always sound distracted and my orders never show up on the screen so I can't confirm what they are putting in. Maybe I would have better chances using the app but at this point I don't think I'll be going back to this location.

The last two times I visited for Breakfast my order was wrong. This last one was simply gross. A hamburger bun in place of a Biscuit. When they first opened food was fresh staff was great.. now something has changed.