Wendy's

Dear Wendy’s Store #301 Management, My name is Dwayne, and I am writing to express a concern regarding my recent experience at your Clarksville, IN location (#301). I visited this Wendy’s using the drive-through and ordered chicken tenders. I was initially informed the order would take approximately 13 minutes. I remained in the drive-through for nearly 10 minutes before being asked to pull forward and wait near the front entrance. In total, I waited approximately 25 minutes without receiving my order. After waiting for an extended period with no update, I went inside the restaurant to inquire about my food. The door was unlocked, and the employee who had taken my order briefly approached the counter and then walked away. Shortly after, a manager asked what I was looking for and whether I

I went to this Wendy's for the first time tonight. Went through the drive through. The guy that took my order was making jokes the whole time. When I finally got up to the window he gave me my frostie and said to pull up to the door and wait because they were making it fresh. There was a car behind me so I pulled around to the other door and waited. After waiting 20 minutes for my food I went through the drive through again and the guy that took my order was hanging out outside. He came up to my window and said that I drove off without my food. I said no, I was waiting by the door. He said oh, well they probably threw away your food and will have to make it fresh. I said that's fine. He never went inside so when I finally go back up to the window nobody knew what was going on. Nobody asked

I am honestly exhausted with this Wendy’s location. I have had multiple bad experiences here, and almost every time my order is wrong, incomplete, or poorly prepared. The staff is consistently rude, unprofessional, and unresponsive, and there is never a real solution when something goes wrong. What makes this worse is that I am clearly not the only one dealing with this. If you have received incorrect orders, been treated poorly, or lost money here, you are not alone. At some point, this pattern needs to be taken seriously. I encourage anyone who has had similar issues to speak up and report it so that a real solution can be forced. This store should be held accountable for the way it treats its customers. Very disappointing and unacceptable.

The only problem i have and it's with all the wendys in general. The drink machine its disgusting 🫣 it makes me sick to the point where i wont get a drink at all other than that great service and food from this restaurant

This place likes to rip people off of what they order when using their drive thru. I ordered a Davis triple, large fries and coke. And I get a large coke a Dave's double and a medium fries. They are not worth going to.