Wendy's

Usually I never give a 1 star review for any restaurant, I am so careful to always tell the truth and share honest review, however, I try to give grace for all businesses around the states by giving a decent and good reviews, but not this place at all. From the moment we entered the place, the employee at the register was so mean, we ordered our food online. 3 separate orders for my sister in law, my wife and myself. Same order, but he gave us only 2 and he said I didn't receive the third order. Then my wife showed him the order online and that we ready paid, he said I dont care, I didn't recieve it. Now my wife was kind with him and tried to explain for him but he started shushing and hashing my wife, and he actually said: I am talking now stop talking, I didn't recieve the order and I

Food is on par for Wendy’s, atmosphere is a little dated compared to other locations. But the real issue is the service. I placed a mobile order for pickup in the drive thru. Looked alright at first glance but multiple item were left out—as always, this wasn’t discovered until getting home. I called and they offered food. I won’t be back for a long time and there’s no reality where I can walk in there in 2 months claiming that I’m owed free food. So I asked for a refund of missing items, which was outright denied. It’s hard to imagine any honest business in which goods are paid for, not provided, and then a refund is denied. The staff need a class on business ethics.

The Customer service sucks here!!! The person at the drive tho sucks. I went to order food for my co- worker and my self. My co worker changed her drink order so when I got to the window to pay I try to tell her I didn’t want lemonade I want Pepsi and she didn’t wanted to change my order she said I have to pay for a new drink which I did because it’s for my coworker. And she just throw away the lemonade. I wouldn’t recommend this Wendy’s to anyone. The service really sucks here!!!! Today is 12/18/2025 I was there about 11:45 am

lol look at the pics: there’s a ventilation problem and the fumes from the kitchen engulf the dining area. Also there’s a massive leak in the ceiling and they have 2 garbage cans almost full of water collecting the drippings. And the staff is just tucking it up and clapping behind the counter like clowns.

every. single. time. that i give this place a chance it gets worse...im finally writing a review ...its just unacceptable when people are spending money to eat and this place completely disrespects the customer by handing out garbage quality food.