Wendy's

Waited 30 minutes for a biggie bag and a 10 piece nugget after placing my order via mobile. Bit into my burger and it’s completely raw. I won’t return.

I had not been to this location in about a year. I was very pleased with my dining experience. The staff was very friendly and welcoming. The food was fresh and served at proper temperatures. My order was a bit custom but it was made exactly as ordered. My Frosty was filled to the top (some locations skip a little). The dining area was CLEAN and did not have any unpleasant odors. My ONLY CONCERN was that I could not order via the Wendy’s app. It went all the way but would not “check out”. I later found out it was a nationwide outage caused by an Amazon failure earlier in the day.

Order a 10-piece nugget at the drive-thru. I ordered sweet and sour sauce. I was unaware they no longer carried that. It has changed to a sweet chili sauce. When I get to the window to pick up my food I told them I wanted to try one of the sweet chili sauces. The girl working at the window with an attitude says "so you want one barbecue and one sweet chili" I said yes please, clearly states on the receipt I get two free sauces with my meal. When got to I was going, finally opened my meal to learn there was only one sauce in the bag the whole time and I still caught an attitude for asking for one more sauce. The greed of these fast food places is getting ridiculous. Already spending $10 to $15 on fast food and they want a nickel and dime on sauces.

I live about 3 minutes from this Wendy’s, and this was one of the worst experiences I’ve had at any fast food restaurant. There was no line and no one else in the parking lot, yet it still took around 10 minutes to get my order. When I got home, everything was cold, soggy, and completely smothered in condiments. The food tasted old and thrown together with no care. To make things worse, the restaurant itself looked like a hurricane had just passed through — messy, dirty, and uninviting. Clearly, management and staff here have stopped caring about quality or cleanliness. I live close by, but after this experience, I’ll gladly drive farther to another location. Stay far away from this one until they turn things around.

PATHETIC!!! YOU SHOULD ALL BE FIRED FOR YOUR NON-QUALITY!!! REMOVE THE LIE FROM THE SIGN BY THE ROAD!!! YOU WOULDN'T KNOW QUALITY IF IT SLAPPED YOU IN THE FACE!!! SEE PHOTO'S ATTACHED!!! WHAT I ORDERED VS WHAT I RECEIVED!!! THURSDAY, 7/17/2025, 3:30 P.M.