Wendy's

The slowest Wendy’s ever. (I’m writing this as I sit waiting in the drive thru) I keep telling myself to stop coming to this location but it’s so close to my house. I pulled up today since I only seen two car ahead of my one at the pay window and one placing an order and I still been here for over 10 mins. Like how? This is the slowest fast food ever. Who is the GM.

really bad service, every time I go it’s a min of 20 min wait for drive through. only doing mobile ordering, every time they are always out it smth (fries, meat) they tell me their truck is late. maybe close the store?? maybe switch suppliers bec this is happening every night. unbelievable. the amount of times the wrong item have been given to me is horrendous. staff is definitely rude, but I would too if i was the only person working. management is horrible and needs to do something about this. mobile support is nonexistent goodluck trying to reach any1 through their phone number, website, email. it’s genuinely horrible. if your order is wrong you can’t talk to any1 and you’re definitely not coming back and waiting another 30 minutes in drive through for them to tell u they can’t do anyth

I bought a fish sandwich to try and it was the worst fish sandwich I ever had, it was way overcooked and dry don't know why they would even serve that to anyone don't they have any common sense and see that it was no good and get another one? This was actually the Wendy's on Macdade Blvd. in Folsom not Brookhaven, I went for lunch from work right up the street

Wendy's in Brookhaven has good staff members but when picking up a mobile order,the mobile shelf is behind the counter when most Wendys Mobile Shelves are in arms reach for the customer.

On few occasions, the drive thru has been long, extra slow waiting 45 + minutes, and I was given the wrong food. I love Wendy’s, it’s 5 minutes from my house, but I have no intentions of going back to Wendy’s in Brookhaven, PA. (Had conversation with manager- poor customer service and management)