Wendy's

Staff doesnt seem to care. Except one gentleman that is always helpful and speedy. Food is usually fresh though. Parking is fine on a slant. The drive-thru is blocked in so you better be sure you want it because you are stuck til the end.

I reside in close proximity 5mins to this establishment and would prefer to commute 20 minutes to dine at an other Wendy's. However, I did so tonight and was disappointed to find the experience to be subpar. Food cold, flat sprite soda, the floors were excessively slippery, the bathrooms were unsanitary, and upon observing the area behind the counter, I noticed trash scattered on the floor near the food preparation area. The elderly employee displayed a lack of courtesy, while some of the younger staff members appeared to be inattentive and unprofessional. When attempting to bring concerns to their attention, they seemed dismissive. They will just laugh or act like they don’t hear you. Never again !

On January 4th, 2026, at 9:00 AM, the Wendy's staff refused to open. When I called and I requested somebody to open the door, the woman who answered the phone was very rude and obnoxious. Stated that I need to go to the drive-thru to take my order due to them being short-staffed. The problem is I am not driving, and it is snowing outside. This Wendy's is constantly delivering horrible, rude customer service. I will not be back. I don't recommend this Wendy's location take your business elsewhere.

On today 10-17-2025 I sent my nephew in to get his phone from inside the two male front end cashiers harassing and bully my 10 year old nephew. So I went inside and spoke with both oh them and not one time the manager John said anything. But Corporate will be getting a nice email. And on another time they had my order to the car in front of me and when I get to the window they think they can hand me the same bag of food. I'm so sick of the unprofessional no customer service having. But Corporate will get a lengthy email with follow up

I'm shocked by the utter lack of professionalism displayed by the workers at the drive thru. Despite being spoken to in a respectful manner, they consistently show a complete disregard for customers. Unfortunately, I've had the displeasure of experiencing this multiple times.