Wayback Burgers

Jayden’s customer service was wonderful and I greatly appreciated his help. I also truly appreciate everyone who works there. They have great customer service. Thank you so much! Of course food were great as well !

Wayback Burgers in Dover never disappoints! The food is always fresh, hot, and full of flavor. The burgers are cooked perfectly every time — juicy, well-seasoned, and made just the way you order them. The fries and onion rings are always crispy, and their milkshakes are on another level. The staff is friendly, patient, and quick with service, even when they’re busy. The restaurant is clean, comfortable, and a great spot for a quick lunch or grabbing dinner for the family. You can tell they take pride in what they do. If you’re in Dover and craving a real burger made right, Wayback Burgers is the place to go. Highly recommended!

I want to give a huge shoutout to Daelen at Wayback Burgers! From the moment I walked in, his energy and customer service stood out. He was welcoming, patient, and made sure everything with my order was right. It’s not every day you come across someone who takes pride in how they treat people, but Daelen really does. Thank you for making my visit such a great experience always! I’ll definitely be back because of the way you went above and beyond.

The customer service here is actually good considering it's a chain restaurant. We got the double classic burger with garlic fries and a cinnamon toast shake. The burger was good, one of the better chain burgers that I've had. However the fries were a let down as it was just garlic powder on the fries. And the shake was a complete failure, if it was called carmel shake it would have been better, because that's all it was was carmel and melted ice cream. I loved cinnamon toast crunch and was hoping for something in the ballpark. As a side note the reward program is cumbersome and does not work well. Much of the instructions are wrong, so if you do try to use it make sure you have plenty of time to spend on it.

Stopped in today for the first time, I'm a little surprised how good the food is. Maddie took my order quickly and accurately. So yeah, between the food and the great customer service, it was a pleasant experience. I'll be back!