Wawa

Extremely rude staff. They put my ICED drink into A HOT to go cup. I waited for my drink for a good 5-8 minutes, only for it to be in the food pick up section the entire time. And then the lady got mad at me because I didn’t want it like that. As you can see by the photo: she was mid arguing with me because she told the other worker to just put the drink into an iced cup even though it had whipped cream and toppings and everything. He looked stressed and clearly was not the one who made my drink like that bc he looked like he knew better than that. The OTHER worker (the one she tried to make do something he wasn’t supposed to) remade the drink and was super friendly. She’s apparently the lead/manager for the drink section: I would NEVER want to work under someone nasty like that.

Friendly staff and fast delivery. Only issue is they will pack the wrong item I’ve ordered instead of calling me to tell me they are out of the item I paid for.

2 stars overall but maybe 1 star will get management attention. I’m complaining about free air, I know it’s free so I shouldn’t, but it literally never works here. I was lucky when even 1 of the 2 air pumps worked but now zero of their air pumps work and haven’t been fixed in over 2 years. The least they could do is put an “out of order” sign or something on it…but they haven’t even don’t that. I have to pull in to the place park and get close enough to even check just to discover it does not work. Furthermore, when one of thr 2 pumps were even working people used to park their cars there and go to the church across the street or in the store without even using the air at all

Today I was verbally attacked by a Wawa gas attendant who once again refused to provide service. This is not the first time I’ve had a problem with this same employee. His behavior was extremely erratic—he was running around in circles, yelling “just wait, just wait,” and screaming at the top of his lungs instead of doing his job. I was left shaken and afraid for my life because of how aggressive and unstable he acted. What makes this worse is how management responded. Instead of addressing the seriousness of the situation, the manager only gave me $5 worth of gas as if that could make up for being verbally attacked and left in fear. $5, dear manager, is not an acceptable response. If the tables were turned and I behaved this way, the police would have been called immediately, and I would

Asked the man doing the food today, what he thought was good that he made. He suggested a breaded chicken wraps. So I got the breaded chicken Ceasars wrap. The picture shows how well he made these delicious wraps. This is what customer service should look like. This man deserves a raise at a minimum. Encourage positive behavior with rewars. Thank you for my delicious breakfast!!