Waffle House

Outstanding, normal, waffle house vibes! My husband and I were caught in a storm and we decided on wafflehouse for an early breakfast. The first one we tried only had a to-go window open which was a bummer (and unusual for wafflehouse)! But, this one was open! We were seated immediately, our waitress was very kind, professional, and fast! She knew the menu really well, brought our wonderfully hot coffee as soon as we asked. Food was excellent, the environment was homey, we even saw their outdoor pets (see picture)! Would eat here again!

We placed a to-go order at this Waffle House location during the weekday morning shift. After picking it up and leaving, we discovered the waffles were missing from the order. When we returned to calmly address the issue, the same server who took and bagged the order responded with a dismissive and unprofessional attitude. Rather than acknowledging the mistake, she acted as if we were at fault and laughed about the situation. While mistakes can happen, the lack of accountability and basic customer service was unacceptable. This experience reflects a serious need for improved staff training and management oversight at this location.

Waffle House is usually pretty great most of the time but this was amazing! The food was ready on time, almost everyone spoke to me when I walked in the door. A very nice lady who waited on me told me that she put my gravy in a separate container so that my hash browns wouldn't get soggy, I thought was extremely thoughtful because these days it seems like most people don't care about things like that. The food was excellent! Everything was cooked perfectly, just the way I like it! So good 😋🤤 Thank you St. Ann Waffle House 😊

The waitress that cooked our food and served it to us had an attitude because I complained about my food not made the way I asked her to. The waffles were disgusting and the coffee taste like the bottoming a trash can. Oh by way, the waitress is a back girl. Not surprised!! Never again will I eat at any waffle houses!

We have been at the St. Ann Waffle House several times and never had a problem but tonight was truly ridiculous. We came in and sat down then I went to the restroom and came back and no one ever acknowledged us in 15 minutes or more and there were only maybe 2 or 3 other customers in the restaurant. I’m not racist but we were the only white people in the restaurant including the workers. We got up and left still no acknowledgment we were even there. I think that is really sad. We went to the IHOP down the road in Bridgeton and were acknowledged immediately and had our food in less than 15 minutes I’m on a phone plan with my daughter so it comes up with her name. But t my name is Jackie Fougherty.