Waffle House

Excellent service; we had Gracie, and she was fantastic. Very attentive and efficient . The food was also delicious and perfect. They were busy, but there wasn't a wait at all, the food came out exactly when expected. The whole staff was like a well oiled machine, you could hear folks calling out for something and it got done. There was a man at the front counter wearing a red hat that was greeting everyone that came in and making sure everyone got acknowledged and a quick chit chat with no slow down at all in his service. Very nice atmosphere.

We came here on Christmas Day traveling to Tennessee and we usually stop at Waffle House locations as it’s the only thing that’s open on Christmas, but this one might have been the best one we’ve been to every year we’ve traveled! Our server, Corey was super nice and helpful! He told jokes and talked to us while we were waiting for our food. Clayton, who seated us was very nice too! Overall the food, the service, and atmosphere were amazing!!!

Well, it would not let me leave two reviews, so here we go. Isaiah is real professional and tired to explain to the cook "Heather" what I had ordered. She snaps at him like a drill sergeant only hearing what she wants to hear. I ordered a double quarter burger with cheese to be served open faced. That would be 2 buns on the plate, meat on each bun, and 1 piece of cheese on each patty. Then cover it with chili. It's pretty simple. Explained more than once, even where the cook was able to hear. Notice there is no mention of hash browns or anything else. The drill sergeant thought she knew everything didn't know much after all. She would be rated a negative 3 stars as Isaiah would be rated 5 stars for his professionalism and attempt to explain what had been ordered. Cassandra , oh lord, plea

Great bunch of ladies! Especially our waitress that heated up my syrup for me because I don't know her name, sorry. We all had a very long day driving down from KY and then 5 hrs back toward home and we all decided to stop, it was a very hospitable experience. Thanks y'all 😁

First house waffles that serve me with professionalism and respect thanks to Miss Ashly who attended me. First I was attending to a lady who was also very professional but I want to think that she is new because I was ordering and she did not understand my order very well but I want to emphasize that very professional she went to ask for help from Miss Ashly and attended me with a lot of professionalism how to treat a client. I am a truck driver and I travel all over the country and I love the food of waffles house but in almost all its locations especially in TROI, IL has a super horrible customer service has no education the waitresses treat you as if you were asking them regular. They have thrown the coffee on the table or my food that has even come off the plate and with a very bad