Top Hat Coffee Lounge

We were in the area for a work trip and wanted to grab a quick coffee. Top Hat was on my list. It’s an unassuming, little space. You’d easily miss it since it’s in kind of a weird place in the building. Plus there’s not really any indicator of it from outside. Service was quick. I went with an iced mocha which was delicious. It’s on the sweeter side, but it’s the kind of mocha I like. A good, rich drink.

Top hat in plaza is too empty to be cozy/enthusiastic. Coffee good as always, not freshest (made from the few beans remaining in grinder, cant blame with so little turnaround of people). Red beard no longer works. Nice variety of pastries like those present at the Walnut St. Top Hat. Just enter the plaza from the lot and to the right.

Top Hat Coffee Lounge is a hidden gem. It's located within Bala Plaza which makes finding this shop an intentional act. However, your efforts will be rewarded with a friendly greeting from a professional barista and a perfect drink. The quiet atmosphere and the public wifi make for a comfortable stay.

Dear Top Hat Team, I hope this message finds you well. I’ve been a regular at the Bala Cynwyd location for quite some time and have always enjoyed starting my workday with a smoothie and treat from your shop. The previous barista made every visit enjoyable—she was kind, attentive, and always remembered my order (Morning Sunrise: 1/3 oat milk, 2/3 orange juice, plus protein powder) without needing a reminder. Since her departure in April or May, my experience has unfortunately declined. The new barista consistently gets my order wrong, even when I explain it clearly. When I politely request an adjustment, her demeanor becomes visibly frustrated—she slams equipment around and handles ingredients carelessly. Despite my efforts to be friendly and understanding, her attitude toward me has bee

This location has always been a gem to me 💎The employees are always nice, helpful, and looking out for the customers. Definitely wanted to shout out Atalia as well, she is super nice and makes some good lattes 🙌🏾