Tim Hortons

Repeated order twice, simple, Large Hot Caramel Macchioto. Was asked, caramel? Yes, repeated the order. Got an iced drink. Said this is cold. "You wanted hot?" Repeated order again. Large drink looks like a medium. They shrink their sizes?

I don’t know if these people just can’t hear or can’t remember a simple order where they’re not busy but I’m deeply concerned with the level of carelessness. I asked for a ten pack of chocolate timbits which they repeated back to me and I end up with assorted with a single chocolate timbit. If I have the option to never go to this Tim Hortons ever again I would be very happy, they always make mistakes and I can’t be bothered to pay for something I didn’t want.

Great service everything stocked bathroom clean couldn’t ask for more

Every time I come and order my usual medium mocha iced coffee, I end up getting a medium cup of straight up ice from bottom to lid with the smallest amount of coffee. Not even 5 minutes down the road and a few sips the it’s gone. Glad I spent so much on my cup of ice. Ridiculous and won’t be stopping at this location anymore.

went down hill after covid and their quality of food is actually terrible. everything is old or burnt. their coffee never taste the same every time i order it.